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CRM software market grew 13.3% in 2014; Salesforce takes market lead

May 20, 2015

CRM software market grew 13.3% in 2014; Salesforce takes market lead

Buyers' preference for SaaS and strength in the sales subsegment kept Salesforce in the No. 1 position for the worldwide CRM market and raised the company to the No. 1 position in customer support. #Salesforce #Gartner #SAP #SaaS #Customer Relationship Management #CRM software market
Get this! Not all cloud solutions are going to be absolutely cheap

May 19, 2015

Get this! Not all cloud solutions are going to be absolutely cheap

In an exclusive chat with Firstpost, Gudiq Sedha from Gartner, talks about the risks and challenges within cloud agreements, and also some common mistakes businesses make when negotiating cloud services contract. #Interview #Gartner #cloud #SaaS #cloud service contract
Interview: Why India has a chance to take leadership position in data centre market

May 18, 2015

Interview: Why India has a chance to take leadership position in data centre market

In an exclusive chat with Firstpost, Rakesh Kumar from Gartner, explains the dynamics of the Indian data centre market. #India #Gartner #Digital India #data centre market
Indian healthcare providers to spend $1.2 billion on IT in 2015

May 15, 2015

Indian healthcare providers to spend $1.2 billion on IT in 2015

IT services, which includes consulting, implementation, IT outsourcing and business process outsourcing, will be the largest overall spending category through 2019 within the health care providers sector, says Gartner. #India #Healthcare #Gartner #IT Spending
Indian cloud market will face consolidation in 2016, says Gartner

May 14, 2015

Indian cloud market will face consolidation in 2016, says Gartner

Competing in cloud could be a fairly capex-intensive business, and the return on investment takes 3-5 years. We are suggesting providers to become a cloud broker or cloud aggregator that could be an alternate model... #India #Google #Microsoft #Gartner #Amazon #Private Cloud #Public Cloud #cloud market #cloud broker #cloud services providers