Latest News on Customer Satisfaction
Showing of 0 - 10 from 9 results
Customer Satisfaction - Total results - 9
Aug 08, 2017
Survey claims that Telecom operators have failed to meet customer satisfaction in three statesA majority of customers in these circles are dissatisfied by efforts of telecom operators to address the call drop issue.
Jan 12, 2017
Amazon, data isn’t everything; consider emotions to humanise businessAt the outset, Amazon would need to consider customers as humans. There are no two ways about it. Customers aren't statistical entities that express growth in business.
Jan 05, 2017
Satisfaction of 4G users high, Jio to trigger more tariff cuts: SurveyEven as satisfaction levels of the subscribers of 4G services in India have risen to 97 per cent in three months, more tariff cuts are on the anvil with retention level for Jio seen at a high 65 percent when its free offer draws to a close.
Jan 02, 2015
Samsung outshines Apple in terms of customer satisfaction: ReportApple may have been the star smartphone vendor of 2014, but looks like Samsung did a better job at keeping its customers happy.
Dec 09, 2014
Air India cabin crew detained in Russia due to visa issues: ministerThe minister replied in the negative to another question whether Air India was fined a lakh Russian roubles for this oversight.
Dec 05, 2013
How Banks Can Create Customer DelightSuccessful banks are those which use technology to optimise customer experience and create happy customers through multi-channel banking, utilisation of cloud and Big Data analytics, says Andrew Pitcher, SVP and GM - Financial Services, SAP APJ.
May 22, 2013
72% CIOs Say They Are Not Alerted On Issues With Web ServicesResearch has shown that even minor delays to website response times can have a sizable impact on customer satisfaction, page views, conversion rates and site abandonment.
Nov 21, 2011
Wooing Customers With Technology Is ChallengingSandeep Phanasgaonkar, President and CTO, Reliance Capital gives an overview of the challenges faced by IT departments in financial sector in order to meet customer expectations
Dec 20, 2007
Customer Interaction Management Not Just A Technology, But A StrategyCustomer Interaction Management is not just a technology, but a highly integrated process.