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Apple pips Google as most valuable brand

May 09, 2011

Apple pips Google as most valuable brand

Apple has overtaken Google as the most valuable global brand, according to an annual brand study. #Business #Google #Techbite #Baidu #Peter Walshe

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Technology that complicates, confuses and alienates

May 11, 2011

Technology that complicates, confuses and alienates

Sometimes organisations implement technology that they think will simplify a business process or provide a better experience for customers, but they end up doing the exact opposite. #TechBites #Automated teller machine #Cheque #Standard Chartered Bank #technology fails