Mumbai: Amid reports that citizens are made to run from pillar to post by some private hospitals for currency notes, Maharashtra chief minister Devendra Fadnavis has appealed to them to cooperate with patients seeking urgent medical attention and accept the old higher value notes.
There are complaints that patients needing urgent medical attention are facing problems as private hospitals are refusing to accept the old Rs 500 and Rs 1,000 notes, a statement issued by the CMO said.
Since 14 November, when the toll free numbers 104 and 108 became operational, a total of 320 patients have registered their complaints by calling. The CM has taken serious note of the complaints and instructed private hospitals that if patients don't have new currency notes, hospitals should be considerate and accept fees as per the convenience of patients, it said.
According to the statement, besides complaining about their problems they encounter in hospitals on toll free numbers, patients within municipal limits can complain to the civic authorities concerned while those outside municipal limits can register their plaints with district civil surgeon.
Similarly, those from rural areas can do so by approaching the district health officer. "If the grievances are still not addressed, then complaints can be made with Deputy Director of the concerned (administrative) divisions. Finally, joint director (health)
Dr BD Pawar can be contacted (for resolution of complaints)," the statement said.
If a cheque gets bounced, the chief minister's relief fund will provide Rs 10,000 per patient, it added.