Tata Consultancy Services (TCS) has been selected by Deutsche Bank as a strategic partner for its production management transformation initiative, within its capital markets business unit, the software development firm announced.
"To achieve this transformation, TCS will deliver a global service desk, service operations and all other ITIL (IT Infrastructure Library) services to the bank at locations across seven countries- USA, UK, Germany, Hungary, Philippines, Singapore and India," the company said in a statement. The firm said it is a five-year, multimillion dollar contract, but did not divulge any further financial details.
TCS will partner with Deutsche Bank to transform to an ITIL aligned model, aimed at significantly improving service delivery through this framework of best practices.
"Our extensive experience in IT transformation initiatives, industry-leading domain capabilities in financial services and long-term partnership approach allow us to offer superior value to Deutsche Bank as it looks to leverage its strong market position," said Ramanamurthy Magapu, Head- Banking Industry Solutions Unit, TCS.
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